SafeText Privacy Policy

Crime Stoppers of Houston – SafeText Program
Effective Date: June 1, 2026

1. Overview

Crime Stoppers of Houston (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how information is collected, used, and protected when you participate in the SafeText SMS program.

SafeText is designed to provide safety resources, educational content, and updates via text message.

2. Information We Collect

When you use SafeText, we may collect:
Personal Information

• Mobile phone number
• Subscription status (opt-in / opt-out)
• Message interaction data (keywords sent, responses received)

Technical Information

• Carrier information (when available)
• Message delivery data (sent, delivered, failed)

We do not collect sensitive personal information through SafeText.

3. How We Use Information

We use the information collected to:

• Deliver requested SMS messages and safety content
• Provide monthly safety topics and updates
• Respond to user inquiries (HELP requests)
• Improve the performance and effectiveness of the SafeText program
• Maintain compliance with legal and messaging requirements

4. No Crime Reporting Through SafeText

SafeText is not used to collect or process crime tips.

Users are directed to the official Crime Stoppers tip line for reporting. Any information sent via SMS is not used for investigative or law enforcement purposes.

5. Information Sharing

We respect your privacy.

• We do not sell, rent, or share your mobile number with third parties for marketing purposes
• SMS opt-in data and consent will not be shared with any third parties for marketing or promotional purposes.
• We may share information with service providers (e.g., SMS delivery platforms such as AWS) solely to operate the SafeText system
• Information may be disclosed if required by law

6. Data Retention

We retain information only as long as necessary to:

• Operate the SafeText program
• Maintain compliance with legal and regulatory requirements
• Support system performance and analytics

7. Your Choices

You have full control over your participation:

• Opt-in: By subscribing via SMS (e.g., replying YES)
• Opt-out: Reply STOP at any time
• Help: Reply HELP for assistance

After opting out, you will no longer receive messages unless you re-subscribe. Message and data rates may apply. Message frequency varies.

8. Consumer Rights & Choices

Users have control over their participation in the SafeText program.
You may:

• Opt out of SMS communications at any time by replying STOP
• Request assistance by replying HELP
• Choose whether to participate in recurring monthly messaging
• Contact Crime Stoppers of Houston regarding questions about your information or participation in the program

Users may also request updates or removal of their information where applicable by contacting:
innovation@crime-stoppers.org
713-521-4600
SMS opt-in data and consent will not be shared with any third parties for marketing or promotional purposes.

Message frequency varies. Msg & data rates may apply.

9. Third-Party Services

SafeText may rely on third-party providers (such as AWS messaging services) to deliver SMS messages.
These providers are contractually required to:

• Protect your data
• Use it only for service delivery purposes

10. Children’s Privacy

SafeText is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy at any time.
Updates will be posted with a revised effective date.
Continued use of SafeText indicates acceptance of the updated policy.

12. State Privacy Rights

Residents of certain states, including California, may have additional privacy rights under applicable laws.
Depending on your state of residence, you may have the right to:

• Request access to personal information we maintain about you
• Request correction or deletion of your personal information
• Request information regarding how your information is used

To submit a privacy-related request, please contact:
innovation@crime-stoppers.org
713-521-4600
Crime Stoppers of Houston does not sell SMS opt-in data or consent information to third parties.
Contact Information:
Crime Stoppers of Houston Website: https://crime-stoppers.org
Support Email: info@crime-stoppers.org
Main Phone: 713-521-4600

SafeText SMS Program – Terms & Conditions

Organization: Crime Stoppers of Houston
Program Name: SafeText
Website: https://crime-stoppers.org
Support Email: info@crime-stoppers.org
Main Phone: 713-521-4600
Tip Line: 713-222-8477
Tip Submission URL: https://www.p3tips.com/TipForm.aspx?ID=610&C=&T=

Program Overview
SafeText is a keyword-based SMS messaging program designed to provide:

• Safety resources and educational content
• Monthly safety topic messaging
• On-demand access to safety information via keyword

SafeText is intended to support prevention, awareness, and guidance.

User Interaction Model
SafeText supports three primary interaction types:

1. On-Demand Resource Access

Users text keywords to receive immediate safety information.

2. Subscription-Based Messaging

Users opt in to receive recurring monthly safety topics.

3. Segmented Messaging

Specific groups (e.g., Phillips 66 employees) may opt in via unique keyword

SafeText Terms & Conditions

Crime Stoppers of Houston – SafeText Program
Effective Date: June 1, 2026

1. Program Description
   SafeText is a text messaging service provided by Crime Stoppers of Houston that delivers safety resources, educational content, and updates to users via SMS.

By opting in to SafeText, you agree to receive:

• Safety tips and educational content
• Monthly safety topic messages
• Occasional updates related to public safety initiatives

SafeText is intended as an informational resource only.

2. Not a Crime Reporting Tool
   SafeText does not accept or process anonymous crime tips.

If you wish to report information about a crime, suspect, or fugitive, you must use the official Crime Stoppers tip line:

• Submit online: https://www.p3tips.com/TipForm.aspx?ID=610&C=&T=
• Call: 713-222-8477
• Download the app:
  • Google Play: https://play.google.com/store/apps/details?id=com.p3tips.houston&pli=1
  • Apple: https://apps.apple.com/us/app/crime-stoppers-houston/id1407426899Only tips submitted through official channels are eligible for follow-up and rewards.

3. Opt-In & Consent
   By texting the keyword SAFE and opting into SafeText, you:

• Consent to receive recurring SMS messages from Crime Stoppers of Houston
• Confirm that you are the authorized user of the mobile number
• Understand that consent is not required to make a donation or use other services

4. Message Frequency
   Message frequency may vary.

Users who opt in can expect:

• Approximately 1–2 messages per month for safety topics
• Additional messages may be sent based on engagement or updates

5. Message & Data Rates
   Message and data rates may apply depending on your mobile carrier and plan.

Crime Stoppers of Houston and Carriers are not responsible for any charges incurred.

6. Opt-Out Instructions
   You may opt out of the SafeText program at any time.

To stop receiving messages:

• Reply STOP to any message

After opting out, you will receive a confirmation message and will no longer receive SMS communications unless you re-subscribe.

7. Help & Support
   For assistance:

• Reply HELP to any message
• Or contact us at: innovation@crime-stoppers.org

8. Privacy
   Your privacy is important to us.

Information collected through SafeText will be handled in accordance with our Privacy Policy.
https://crime-stoppers.org/privacy-policy/

We do not sell or share your mobile number with third parties for marketing purposes.

9. Supported Carriers
   SafeText messaging may not be available on all carriers.
   Crime Stoppers of Houston and Carriers are not responsible for:

• Delayed or undelivered messages
• Carrier-specific limitations

10. Changes to Terms
    Crime Stoppers of Houston reserves the right to modify these Terms & Conditions at any time. Updates will be posted on this page with a revised effective date.
    Continued use of SafeText after changes constitutes acceptance of those changes.
11. Contact Information
    Crime Stoppers of Houston
    Website: https://crime-stoppers.org
    Support Email: info@crime-stoppers.org
    Main Phone: 713-521-4600